Data Protection and Privacy Policy

Protecting your data and privacy is very important to us. SilverTek Apps adheres to a strict policy for ensuring the security and privacy of your data, in particular your personally identifiable information (such as full name, address, e-mail address, and/or other identifiable information, collectively such personally identifiable information “Personal Data”).

Cloud Apps (Forge)

Overview

SilverTek Apps provides hosted services (“Cloud Apps”) for Atlassian Cloud Products. The Apps are delivered through the Atlassian Forge App Framework (“Atlassian Forge”) or Atlassian Connect App framework (“Atlassian Connect”). Cloud Apps can be identified by the “Cloud” category in the corresponding Atlassian Marketplace listing.

This Data Security and Privacy Statement will provide you with an overview of the collection and processing of your data for both Cloud and Data Centre Apps.

In the following, all data created by an Atlassian Cloud or Server Product end user and stored within the Atlassian Product are defined as “Customer Data”.

Access to Customer Data

Only authorized SilverTek Apps employees and subcontractors from our support and development teams have access to Customer Data. Such subcontractors are contractually bound to the same data security and privacy standards that apply to us.

Data Security

We maintain state-of-the-art technical and organizational measures in order to ensure data security, in particular for the protection of your Personal Data. These measures are updated from time to time in order to remain state-of-the-art. If you are interested in our data security concept, please contact us.

Cloud Apps (Forge)

Atlassian Forge is a new app framework with focus on security and privacy.

Apps created using Forge framework are hosted by Atlassian. It means all app data are stored within the Atlassian platform alongside Atlassian products data. Atlassian Forge takes care of authentication and authorization, software execution, and data management. The region of the app’s data storage is the same as your Jira or Confluence Cloud region.

Apps built using Atlassian Forge: